UK Delivery Information
All of our Online Store orders are shipped via UK courier, at a flat-rate cost depending upon your order size.
Delivery Tiers (Applies to UK only):
- 1-25 Litres: £10.80
- 26-50 Litres: £15.00
- 51+ Litres: Free of charge
For all orders outside of the United Kingdom, please contact us on +44 (0) 1303 265161, or email us at firstname.lastname@example.org, as shipping costs, duties, and other import considerations vary from country to country. We will be able to calculate a shipping quote and process your order.
Orders over 100 Litres
For orders over 100 litres, please call us on 01303 265161, or email us at email@example.com to process your order and arrange pallet delivery.
In the unlikely event of a manufacturer defect, there are a few important things to keep in mind when returning a product you purchased. You can return faulty items by post within 28 working days of receipt of your goods.
- You have 28 calendar days to return an item from the date you received it.
- Please notify us of your intention to return the item prior to sending.
- We will only accept return of items that have been purchased directly from us.
- All returned items must suffer from a defect in which the manufacturer is at fault. If the item is damaged in transit, a claim must be submitted with the courier.
Shipping your item back to us
Please address all returns to:
Specialist Coatings International Ltd
11 The Haven
Kent CT21 4PJ
Please ensure that all items are packaged sufficiently to protect them from damage in transit, and include a covering note stating your details and reason for return.